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Customer Story: EGS-Plan

Name :

Mr. Apinant Parnsai

Position :

Deputy Managing Director

Company :

EGS-plan (Bangkok) Co., Ltd.

Posted on

2026-08-18

By Garfield Warunyamas

Customer Story EGS Plan x RLC
A German-rooted engineering and green-building consultancy finds a dependable HR partner for its Thai operations.

EGS Plan is the Thailand practice of EGS International, an engineering consultancy founded in Stuttgart, Germany. It was established in Thailand around 15 years ago by Dr. Robert, an EGS International engineer who brought the firm’s expertise with him. To meet Thai ownership requirements, EGS Plan operates as a partnership under two Managing Directors. Today its team of around ten architects and engineers delivers three core services — engineering consulting, energy audits, and green-building consulting across multiple certification standards — with a clear ambition to be the best sustainability consultant and the best energy-audit team in Thailand. 

The Problem

As EGS Plan grew, its entire HR function — personnel administration, payroll, and people development — sat with a single administrator who was also responsible for billing and accounting.

 

What worked comfortably for a handful of tasks became a bottleneck as the workload multiplied. With finance demands rising, the three HR responsibilities increasingly took a back seat, opening gaps in day-to-day people management and raising the risk of staff turnover. After roughly six months of mounting strain, leadership concluded that a specialist HR partner was needed. The company evaluated several providers and chose RLC. 

“Our HR, payroll and people-development work was all sitting with one admin, on top of billing and accounting. As we grew, everything bottlenecked on a single person and the HR side started to slip. We looked at several providers, and it all came together with RLC.”

Mr. Apinant Parnsai (Phone) said

The Solution

RLC took ownership of the three HR functions that had been stretching the internal team: payroll, personnel administration, and people development.

To modernize day-to-day operations, RLC implemented HRM Platform, an app-based platform that moved check-in, clock-in and clock-out, and expense claims online — replacing spreadsheets and paper with a transparent, self-service experience for every employee. RLC also introduced a structured one-on-one program as a proactive way to stay close to the team, and continues to act as an on-call advisor, guiding EGS Plan’s leadership on people-management questions as they arise. 

The Results

Since partnering with RLC, EGS Plan’s internal team has been freed from running payroll, handling employee paperwork, managing the HR system, and conducting one-on-ones — letting them focus on their core project work.

 

The impact shows in the number that matters most: staff turnover has fallen to near zero. Employees have responded well to HRM Platform, which made everyday tasks like clocking in and claiming expenses simple and transparent, especially for those working off-site. With a dependable partner handling HR and offering guidance whenever questions come up, EGS Plan’s leadership describes the engagement as meeting expectations — and something they would readily recommend to other businesses of similar scale or larger. 

“Since RLC came in, things are simply easier — we don’t run payroll or chase employee paperwork ourselves, and our turnover has almost disappeared. HRM Platform made check-in and expense claims transparent, and our people are noticeably happier.”

Mr. Apinant Parnsai (Phone) said

About EGS Plan

EGS Plan is the Thailand practice of Germany’s EGS International, specializing in engineering consulting, energy audits, and green-building certification. Established in Thailand around 15 years ago and led by two Managing Directors, its team of architects and engineers works toward being the country’s leading sustainability and energy-audit consultancy. EGS Plan has partnered with RLC for its HR and payroll for the past two years.

Mr. Apinant Parnsai (Phone)

Deputy Managing Director at EGS-plan (Bangkok) Co., Ltd.


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